Refund Policy

RETURNS & EXCHANGES

 

Your item must be unworn and in the same condition that you received it. It must also be in the original packaging with the tags attached. We require a receipt or proof of purchase. Do not send your purchase back to manufacturer.

The purchaser is responsible for paying shipping costs for returning the item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Refund Policy

Once your return is inspected, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.

 

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. There is often some processing time before a refund is posted.

please contact us at bbboutique52@gmail.com with any questions or concerns.

 

Sale items are final sale.

 

Exchanges

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at bbboutique52@gmail.com and send your item to: 74 Somerset Drive, Brampton, ON, L6Z 1C5, Canada.

 

Shipping

To return your product, you should mail your product to: 74 Somerset Drive, Brampton, ON, L6Z 1C5, Canada.

 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.